Promises not delivered on

After my initial complaint on 11 November, I was promised a consultant will contact me. Unfortunately this never happened. Some changes took place on my credit record over the past 2 weeks, first loading the rehabilitation as a judgement which is not correct, then adding another notice to Compuscan and fixing an incorrect account payment type listed as judgement. These incorrect changes were at least corrected again. As of today, my Experian profile still shows sequestration in place. This is really urgent to sort out, as I am applying for a home loan and the banks are getting this incorrect information from your bureau. Please get a consultant with knowledge about this issue to contact me as soon as possible.