Profile updates not being done!!!!

I've been logging disputes for the retention period of accounts on my profile since January. These accounts are not on my transunion profile but its still showing on my experian profile, eventhough its been more than 5 years. I have not received any feedback to this day. They do not respond to your emails and you hold for hours when you try calling them directly. The service is really poor! You send all the information yet your profile is not being updated accordingly