Prescribed debt/ Breach of National Credit Act

Good day,

I am extremely frustrated with the level received from Experian. I have submitted quite a few disputes to Experian from September/ October 2023 but do date it is still reflecting on my credit profile! Investigations are supposed to be for 21 working days but still its reflecting on my name! This has now really crippled me even more! In 2020 I lost my job due COVID19 pandemic and there has been no acknowledgement of debt since! According to the Prescription Act 68 of 1969, a debt is prescribed if during the past three years!I dont understand how Transunion removed it but you cant! Also contacting you people is a nightmare! I was waiting for someone to answer my call for almost 2 hours! and still I got through to no one! I contacted Transunion and they answered almost immediately...

I logging a complaint with the Ombudsman!