ZO
Zeone O
1 reviews | Active since Nov 2017
16 Oct 2023, 18:17
Prescribed debt accounts still reflecting
Can Experian SA please advise why prescribed accounts are still reflecting on my profile that should have been removed in July 2023 already yet for some reason the full balances still reflect. This is not on. All other Bureaus have removed the accounts in question but not Experian. Who do we as the consumer lodge a complaint with? I have had to log a dispute on the site to have accounts removed that should have been removed ages ago. Please have these accounts removed asap!!!!!
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Replies (1)Experian SA's replyOfficial
17 Oct 2023, 12:13 Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply17 Oct 2023, 12:13
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
