Poor service , no replies on both email and phone. Profile no updated for payments made ages ago.

I am seriously tired of having to send emails and call Experian and compuscan. I have sent paid letters , its been ages since these accounts were closed , but I still get declined because of Compuscan not updating ,my profile. I don't think it is fair as this is important part of us making important purchases. I am seriously not happy with how you handle this. Please update my Profile.