NM
Nana M
1 reviews | Active since Mar 2019
20 Oct 2021, 11:22
POOR SERVICE
Experian credit bureau service is very poor, no one to talk to over the phone. I have emailed them to update client's credit profile as Rescission of Judgment has been granted by the Court. I never received any response on emails sent and their calls are not answered. This is frustrating really!!!!!!
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Replies (2)
Experian SA's replyOfficial
21 Oct 2021, 10:06 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply21 Oct 2021, 10:06
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
NM
Nana M's updateReviewer Update
02 Nov 2021, 10:42I still haven't received feedback from Experian after I have provided further information. I don't understand if this company ever take anything serious. Experian should take notes from Transunion. This is really shocking!!!!!!!!!!!!!
NM
Nana M's update02 Nov 2021, 10:42
Reviewer Update
I still haven't received feedback from Experian after I have provided further information. I don't understand if this company ever take anything serious. Experian should take notes from Transunion. This is really shocking!!!!!!!!!!!!!