PR
Pule R

1 reviews | Active since Apr 2019

24 Apr 2019, 10:49

Poor service delivery

Poor service,I have been sending my documents to consumer compuscan to update my credit but no response.when I call them they say they didn’t receive the documents even when I got a confirmation email that they had been received.i sent them more than 5 times since from the 5th of April 2019.i can’t have access to credit now.no feedback from them unless you call.

0
Replies (1)
Experian SA
Experian SA's reply24 Apr 2019, 17:27
Official
 Good day

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you to address the complaint.  

Kind regards,