Poor service
Logged a query several times where I had dispute and provided evidence for removal of two accounts under my name however with no response whatsoever after they requested proof. Poor service shocking for a company that rates our credit worthiness. I even addressed my query mentioning a name of their employee who requested proof initially.
Helpful (0)
Replies (3)0
Replies (3)
Experian SA's replyOfficial
07 Dec 2021, 14:33 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply07 Dec 2021, 14:33
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
's updateReviewer Update
10 Dec 2021, 15:10I am still waiting for the call as promised here however none whatsoever has contacted me.
's update10 Dec 2021, 15:10
Reviewer Update
I am still waiting for the call as promised here however none whatsoever has contacted me.
's updateReviewer Update
13 Dec 2021, 13:14I've rep**** to your mail, please respond I had a question.
's update13 Dec 2021, 13:14
Reviewer Update
I've rep**** to your mail, please respond I had a question.