KM
Koketso M

1 reviews | Active since Feb 2022

08 Feb 2022, 13:32

Poor service

What will it take for Experian to actually answer a call or respond to emails? 👎🏼

0
Replies (2)
KM
Koketso M's update10 Feb 2022, 13:07
Reviewer Update
Good day,

Thank you for responding.

I have submitted a dispute regarding the Judgement that still appears on my credit record. I submitted my ID copy, paid up letter (which was paid May 2021) and proof of residence as requested.

I'm struggling with this matter as it's affecting my credit score and approvals from banks.

Please kindly verify if all documents have been received and that this matter will be looked into.

Regards
Koketso
KM
Koketso M's update11 Feb 2022, 09:53
Reviewer Update
Good day,

I am not aware of this. Where or who can I speak with to receive information regarding this dispute? Who lodged the dispute? Is there a document you can share with me showing this dispute?

Regards,
Koketso