POOR POOR SERVICE

Logged a query several times where I had dispute for removal of an account under my name that I don't recognise, I was told to resolve it with the bank with that account at hand to get a proof that I don't have an account with them. At the bank told me they don't have such an account under my name, and the correspondence should be between Experian and the bank, not me. I went back to Experian to inform them but this time no response whatsoever. Poor service shocking for a company that rates our credit worthiness. And it has been a great inconvenience on my side.