POOR CUSTOMER SERVICE

It is Always Experian that we as consumers have to fight for our rightful information to be updated accordingly. I fail to understand how your customer service works and how ineffective and unhelpful nor even providing solutions to problems that you create and not even bother to look into matters even after tens of back and fourth emails.

You guys are just cruel and have always been and you see no problem.

I went to the office in Sandton Thursday the 17th November 2022 around 15h30 and security wouldn't let me in as there are no walk in allowed ,mind you, you don't even take calls nor return them either, left a note security promised he will take it to reception Friday morning as there was year end functions. To date i have not received any communication from the office.