bM
beverley M

1 reviews | Active since Apr 2015

12 Apr 2018, 13:34

Poor customer service

Good day

I called the call centre ********** 665 regarding a query I had about my credit report and how to dispute, the agent that assisted me Nokuthula assisted me with an attitude, spoke over me ,did not allow me to finish a sentence and her customer service very as bad.

I very disappointed with the service provided please listen to call as agents like her tarnish the image of your organization.

My ID number : ********** 747084 Name : Beverley SR Mlambo

0
Replies (1)
Experian SA
Experian SA's reply16 Apr 2018, 08:50
Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre

Best regards,