1 reviews | Active since Apr 2015
Poor customer service
Good day
I called the call centre ********** 665 regarding a query I had about my credit report and how to dispute, the agent that assisted me Nokuthula assisted me with an attitude, spoke over me ,did not allow me to finish a sentence and her customer service very as bad.
I very disappointed with the service provided please listen to call as agents like her tarnish the image of your organization.
My ID number : ********** 747084 Name : Beverley SR Mlambo
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Best regards,
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Best regards,
