SK
Sibusiso K

1 reviews | Active since Sept 2022

17 Jul 2023, 16:39

Persistent Resubmissions by FNB and MBD - Experian & Compuscan Not Updating My Profile

I am tired of calling Experian. I had a listing for prescribed debt by MBD which I disputed and the results came back in my favour. The matter was removed from my account - temporarily. I checked my report a month later, the matter was back. I reported it again and I was told it's a resubmission. I was removed within 48 hours. This has been going on for almost a year now.

What is worse is that Experian does not update their Compuscan records. So a matter may be cleared and removed on Experian but the same matter will still appear on Compuscan. For you to get the matter removed from Compuscan - you have to lodge another dispute which renders your credit profile worthless for the next 21 Days.

I have a similar problem with my FNB temp loan which was paid up. I kept sending paid up letters but nothing. The account will temporarily be removed but a few weeks later, it reappears. And still the Compuscan portal does not get updated.

Where must one go to get help? The bank says they have submitted updates to the bureax, the bureax say no - lodge a dispute.

I need help.

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