Pathetic/Worse company

This is the most pathetic credit bureau I dont know why financial institutions make use of them as they never up to date i had accounts in the past which are currently closed and never in arrears I now have 4 accounts one been more then 5 years the other 3 a year and a half all up to date but I have seen that over three months my credit score has been the same with no improvement yet all my balances where brought down and payments been made on time as well as having a secured account home loan and no difference every other institution has my credit score high besides this company over three months I have watched the score been the same which I feel is pathetic because I have been keeping everything up to date