Pathetic Service to Consumers ***!

Again the very same issue as before where none of my emailed disputes are being responded to. My ITC report has still not yet been updated as per my first request over a month ago, this is pathetic service from Experian! When calling the customer care line, you are being placed on hold the entire time and sending emailed disputes are also being ignored. What does one need to do in order to have your ITC report updated on the credit bureaus, this is frustrating and even worse to know that if and when receiving a response that you are being told that the issue will take around 21 working days to resolve but then again only to see that nothing has changed even with all relevant documentation and proof submitted to Experian.