Pathetic Service to Consumers

If I could skip the stars and give minus I would! I have for thee longest time trying to get hold of someone at Experian and Compuscan but to no avail! I cannot believe that their lines stay busy all day everyday for the past 7 months because literally that is how long I’ve been trying. They say send email for complaints which gets done but zero reply! What does a person have to do to get some kind of response from these bureaus??? And it would be fine if their profiling system did not make or break our credit profile which we cannot dispute because we can’t get through which then impacts our scores because of their errrors or lack of updating which then impacts our lives in a big way?! All I want is to sort out MY OWN profile which they have wrong!!! I am now begging for someone to call me back?