Pathetic service from you refusing to update My Creditworth Financial Services account even when it's paid up three months ago

Dear Compuscan and Experian

This is certainly very upsad I have been logged in disputes so many times requesting my Creditworth Financial Services account to be updated to paid up and closed even today its still not updated, I believe I advised you that the account was paid in full and it was paid on the 24th October 2022 as per attached my pop the paid up letter was provided which it wasn't correct I had to call the creditor again were my account was handed over to get the correct one. Which is also attached.

Tell me why do I have to go through so much trouble and stress to get my account updated?

It's now January 2023 this account was paid in full in October isn't past 60 days now? Transunion updated it to paid up and closed why wouldn't you do the same. Your services to us as consumers it's really pathetic and unprofessionally sad.

If you guys do not update this account in 10 business days I'm logged in my dispute with the ombudsman and the national consumer commission. I attached everything I have mentioned above

Kind regards Thabang Kola