GN
Gaynor N
1 reviews | Active since Jun 2020
22 Sept 2020, 11:41
Pathetic Service
How can you not be available all the time!! They do not update their records and yet they must give us a credit score!! e-mails have been sent with clearance certificates and paid up letters, yet they keep giving the same old information. NOT FAIR!! Why do we bother getting our accounts all up to date etc.. if we keep getting a bad score for Experian SA??
Helpful (0)
Replies (3)0
Replies (3)
Experian SA's replyOfficial
06 Oct 2020, 16:24Good Day,
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA's reply06 Oct 2020, 16:24
Official
Good Day,
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
GN
Gaynor N's updateReviewer Update
27 Oct 2020, 10:44I am not happy with this at all, I must give another 20 days before this is resolved?? i don't think so!! you received all my clearance information on the 3 August already - it is now 27 October!! I want results now. i have sent many e-mails to you and they date back before this review and i want those e-mails to be attended to and both mine and my husbands names cleared!!
GN
Gaynor N's update27 Oct 2020, 10:44
Reviewer Update
I am not happy with this at all, I must give another 20 days before this is resolved?? i don't think so!! you received all my clearance information on the 3 August already - it is now 27 October!! I want results now. i have sent many e-mails to you and they date back before this review and i want those e-mails to be attended to and both mine and my husbands names cleared!!
GN
Gaynor N's updateReviewer Update
04 Nov 2020, 11:39Finally after all this time my information has been updated, but my credit score has not changed. I am not sure why. But I am glad that at least my husbands has been cleared. Thank you for finally assisting us.
GN
Gaynor N's update04 Nov 2020, 11:39
Reviewer Update
Finally after all this time my information has been updated, but my credit score has not changed. I am not sure why. But I am glad that at least my husbands has been cleared. Thank you for finally assisting us.