BM
Ben M
1 reviews | Active since Jul 2020
28 Jul 2022, 12:23
Pathetic service
Looking at all the reviews I am not surprised that I also need to revert to Hello Peter to express my utter disappointment with Experian. Never reply to emails never answer their phones, how can our banking industry rely on such a useless company. I have lodged disputes online and submitted all relevant documents via email on the 3rd May 2022. I have to date not even received a reply from them after numerous follow up emails and attempts to contact them telephonically.
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Replies (2)BM
Ben M's updateReviewer Update
01 Aug 2022, 08:23Wow, still do date no call, only 1 email of which is referring to one dispute and what about the other two, I am not waiting another 20 days for feedback, I need this sorted. My disputes was done on the 3rd May 2022 with no assistance with 1 pathetic email after my hello peter complaint.
BM
Ben M's update01 Aug 2022, 08:23
Reviewer Update
Wow, still do date no call, only 1 email of which is referring to one dispute and what about the other two, I am not waiting another 20 days for feedback, I need this sorted. My disputes was done on the 3rd May 2022 with no assistance with 1 pathetic email after my hello peter complaint.
BM
Ben M's updateReviewer Update
29 Aug 2022, 13:06Dispute lodged was in my favour or that was the email, but not to be very surprise seeing all the negative publicity, the account in questions were never removed, this is now 13 days after it was said 24hrs to 48hrs for my credit profile to be updated. I need this to be resolved with immediate effect.
BM
Ben M's update29 Aug 2022, 13:06
Reviewer Update
Dispute lodged was in my favour or that was the email, but not to be very surprise seeing all the negative publicity, the account in questions were never removed, this is now 13 days after it was said 24hrs to 48hrs for my credit profile to be updated. I need this to be resolved with immediate effect.