SB
Sharon B
1 reviews | Active since Jan 2022
07 Jan 2022, 10:15
Pathetic Service
Experian SA Services are there not for the benefit of the consumer! I have sent through my documents for update. They said turnaround time for an agent to get back to me is 48hrs! Its been a whole week, I'm the one calling in instead!!! Agents are not the friendliest at all, they just don't care..... I'm being told to wait! Probably until Jesus Comes!
Y'all are quick to notice when we shop around for credit, you decrease our scores within seconds however take a whole ****** year to update positive information!
Your system is designed to demotivate us.
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Replies (2)0
Replies (2)
Experian SA's replyOfficial
07 Jan 2022, 14:47Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply07 Jan 2022, 14:47
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
SB
Sharon B's updateReviewer Update
07 Jan 2022, 16:14They did get back to me with a reference number, what I would like to know is why should I wait 20 business days from today when the dispute was logged on the 30th of Dec? Why am I being punished? Who's being held accountable? Me? Haai come on, guys come on!
Sure you can do better than this!
Sure you can do better than this!
SB
Sharon B's update07 Jan 2022, 16:14
Reviewer Update
They did get back to me with a reference number, what I would like to know is why should I wait 20 business days from today when the dispute was logged on the 30th of Dec? Why am I being punished? Who's being held accountable? Me? Haai come on, guys come on!
Sure you can do better than this!
Sure you can do better than this!