1 reviews | Active since May 2016

12 Mar 2019, 12:24

Pathetic service

My name is Steven Mphephu, my credit report says that i have 3 open accounts with Letsatsi loans and i only have 1, i called compuscan 3 times already and letsatsi sent emails instructing them to remove those other accounts but nothing happen, im confused now becauuse when i call letsatsi they tell me its compuscan and when i call compuscan they tell me its letsatsi so i had to do a conference call with both letstatsi and compuscan consultant but they all dont know why its not updated and they dont even confirm when its going to be updated, my ID no ********** 702080 cell ********** 787

0
Replies (3)
Experian SA
Experian SA's reply12 Mar 2019, 13:26
Official
Good day Steven

We appreciate the time taken to notify us of your dissatisfaction.

Could you please forward your ID document and proof of residence through to *** and one of our team leaders in consumer care will make contact with you.

Kind Regards, 

's update12 Mar 2019, 15:31
Reviewer Update
hi, i did send the requested documents but no one called, can someone help me with this thing
Experian SA
Experian SA's reply13 Mar 2019, 09:22
Official
Good day Steven

What is your email address?

Kind Regards,