JM
Julius M
1 reviews | Active since Nov 2022
27 Nov 2022, 11:57
Pathetic escalated account ENH***
Experian is the company which has ruined my life with Letsatsi loans it takes it out of my profile for 2 months then put it back without any explanation as I have given them all the documents they needed then when you call them they don't pick up the phone you keep on hold for 2 hours there service is pathetic they escalated the matter since September for the account till now
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Replies (2)
Experian SA's replyOfficial
28 Nov 2022, 12:55Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply28 Nov 2022, 12:55
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
JM
Julius M's updateReviewer Update
28 Nov 2022, 16:26I'm talking about pathetic experience cause the account is out for 2months when you bring it back you don't let us know the reason for that please be professional
JM
Julius M's update28 Nov 2022, 16:26
Reviewer Update
I'm talking about pathetic experience cause the account is out for 2months when you bring it back you don't let us know the reason for that please be professional