Pathetic: Cannot Reach Experian and no one gets back to me.

Experian are very difficult to reach. I have been waiting since Monday for someone to reach out to me so I can log a dispute for a ********** Homechoice account opened in my name. I used the EZA.consumer email address and received no reply. Call their call centre, you are referred back to the email address. I tried to log on the website and had to verify the account by submitting documents which was more than 48 hours ago. Honestly, how the hell can we be helped as consumers if we have no channels to interact with you ?????? What I can say is Transunion have helped me and are well on their way to investigating my dispute.