NV
Natasha V

1 reviews | Active since Jan 2013

05 May 2015, 11:28

Not updating my credit record

I am very upset as my credit record should be updated on a monthly basis as i have a Wonga and Getbucks account but since this month my loan with Getbucks is not being updated to show that i dont owe anything anymore and i cannot make another loan at either Wonga or Getbucks. I need help urgently!!

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Replies (1)
Experian SA
Experian SA's reply05 May 2015, 12:57
Official
Hello Nashvic,

Our Consumer Care Department has confirmed that you submitted your dispute to Compuscan yesterday (4 May 2015) and we acknowledge receipt thereof on the same day.

We are dependent on feedback from the credit provider and we will be in a position to assist you once we have received the feedback. Please rest assured that we will address the matter as soon as possible.

Kind regards,