1 reviews | Active since Mar 2016
Not interested in assisting with uplifment of debt review
I have been struggling since 2021 to get the debt review flag removed by Experian to a point where I just gave up.
I had disputed the removal of the flag with XDS, Transunion and Experian.
To date, the debt review was only uplifted by XDS and Transunion and Experian is not interested at all and instead suggested that I contact the NCR which is just as useless.
Transunion and XDS did an investigation and the outcome was in my favor due to insufficient/ no supporting documents received from Credit matters.
I even shared the letter from Transunion confirming the finding with Experian, but they were not interested.
I also explained to the consultant at Experian that there was no court order issued by the courts regarding the debt restructuring and secondly the application for debt restructuring was done through credit matters in 2014 but the review was only flagged with NCR four years later in 2018 which is out of the ordinary and ********.
Please can someone look into this matter. Do the investigation like the other bureaus. Request the documents/ court order from Nadeem Williams at Credit matters . I am even considering writing to the directors at Experian if its what it takes to get this resolved.
Why do you only respond to a some of the reviews and not all
You have not responded to mine since last year but you responded to reviews raised last week and today.
Please urgently resolve. I did not give consent for a debt restructuring.
Why do you only respond to a some of the reviews and not all
You have not responded to mine since last year but you responded to reviews raised last week and today.
Please urgently resolve. I did not give consent for a debt restructuring.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
