CM
Cassandra M
1 reviews | Active since Mar 2022
21 May 2025, 11:18
Not attending to queries
I sent out emails,tried contacting experian to update my profile as there were some accounts I was disputing.I sent experian an emailon 22 April 2025,tried logging the dispute on the app however I have not recieved any communication from them.As a credit bereau they should understand the impact that they are causing from their failure to attend to our queries and disputes.
I am extremely dissapointed
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Replies (1)
Experian SA's replyOfficial
23 May 2025, 10:00 Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply23 May 2025, 10:00
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre