Not answering emails and telephone

1. On January 13, 2015, I send an email requesting to reset my log in details.<br> 2. I made several follow up phone calls and up until today there haven't answered the phone nor rep**** to my email.<br> 3. Experian simply takes the consumers for granted. I desperately need to correct errors that I picked up in the December report <br> 4. I guess Experian will not respond to this again