NM
Nkhensani M
1 reviews | Active since Jun 2024
03 Dec 2024, 13:31
Non existent services.
It has become weekly thing now. I request that you remove and later appear. I am glad I have response from NCR.
Maybe you will do better. My credit score keeps on dropping everytime you removed but never increase when the account come back.
Helpful (0)
Replies (12)0
Replies (12)NM
Nkhensani M's updateReviewer Update
03 Dec 2024, 13:55I have been on call for more than 30 minutes now and no one is assisting. Why is the account updated weekly instead of monthly.
NM
Nkhensani M's update03 Dec 2024, 13:55
Reviewer Update
I have been on call for more than 30 minutes now and no one is assisting. Why is the account updated weekly instead of monthly.
NM
Nkhensani M's updateReviewer Update
03 Dec 2024, 13:56Your consultant Kgomotso cannot even explain simple things.
NM
Nkhensani M's update03 Dec 2024, 13:56
Reviewer Update
Your consultant Kgomotso cannot even explain simple things.
NM
Nkhensani M's updateReviewer Update
03 Dec 2024, 14:0336 Minutes now. Waiting for the “supervisor”
NM
Nkhensani M's update03 Dec 2024, 14:03
Reviewer Update
36 Minutes now. Waiting for the “supervisor”
NM
Nkhensani M's updateReviewer Update
04 Dec 2024, 06:42Experian why are you updating my account weekly instead of Monthly. Why is the issue still not yet solved
NM
Nkhensani M's update04 Dec 2024, 06:42
Reviewer Update
Experian why are you updating my account weekly instead of Monthly. Why is the issue still not yet solved
NM
Nkhensani M's updateReviewer Update
04 Dec 2024, 07:08Can we make an appointment to resolve this issue. Provide me with the address and date.
Maybe if we discuss in person we will understand each other.
Maybe if we discuss in person we will understand each other.
NM
Nkhensani M's update04 Dec 2024, 07:08
Reviewer Update
Can we make an appointment to resolve this issue. Provide me with the address and date.
Maybe if we discuss in person we will understand each other.
Maybe if we discuss in person we will understand each other.
NM
Nkhensani M's updateReviewer Update
04 Dec 2024, 07:08I am tired of this back and forth.
NM
Nkhensani M's update04 Dec 2024, 07:08
Reviewer Update
I am tired of this back and forth.
Experian SA's replyOfficial
04 Dec 2024, 08:22 Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply04 Dec 2024, 08:22
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
NM
Nkhensani M's updateReviewer Update
04 Dec 2024, 08:48When will be that? This has been happening for so long.
NM
Nkhensani M's update04 Dec 2024, 08:48
Reviewer Update
When will be that? This has been happening for so long.
NM
Nkhensani M's updateReviewer Update
04 Dec 2024, 14:48Is this the usual weekly temporary’ solution or a permanent one this time?
same words we’re used last week, and more than 5 times since the account was paid up. But you are not being or having a solution which is lasting this is frustrating last week I had 623 now you remove the account and I am at 612 the account is back but the score is not updated back to 623.
Next week it will be the same problem. Please find a permanent solution the account is paid up . Fix
same words we’re used last week, and more than 5 times since the account was paid up. But you are not being or having a solution which is lasting this is frustrating last week I had 623 now you remove the account and I am at 612 the account is back but the score is not updated back to 623.
Next week it will be the same problem. Please find a permanent solution the account is paid up . Fix
NM
Nkhensani M's update04 Dec 2024, 14:48
Reviewer Update
Is this the usual weekly temporary’ solution or a permanent one this time?
same words we’re used last week, and more than 5 times since the account was paid up. But you are not being or having a solution which is lasting this is frustrating last week I had 623 now you remove the account and I am at 612 the account is back but the score is not updated back to 623.
Next week it will be the same problem. Please find a permanent solution the account is paid up . Fix
same words we’re used last week, and more than 5 times since the account was paid up. But you are not being or having a solution which is lasting this is frustrating last week I had 623 now you remove the account and I am at 612 the account is back but the score is not updated back to 623.
Next week it will be the same problem. Please find a permanent solution the account is paid up . Fix
NM
Nkhensani M's updateReviewer Update
12 Dec 2024, 13:32Hi Experian , why is there a dispute in my profile now? While I am still waiting for you to provide me with feedback
NM
Nkhensani M's update12 Dec 2024, 13:32
Reviewer Update
Hi Experian , why is there a dispute in my profile now? While I am still waiting for you to provide me with feedback
NM
Nkhensani M's updateReviewer Update
12 Dec 2024, 14:02How long does it take to get feedback?
You are honestly gambling with my life
You are honestly gambling with my life
NM
Nkhensani M's update12 Dec 2024, 14:02
Reviewer Update
How long does it take to get feedback?
You are honestly gambling with my life
You are honestly gambling with my life
NM
Nkhensani M's updateReviewer Update
12 Dec 2024, 14:04And why is my score done because of dispute which I have no knowledge of?
NM
Nkhensani M's update12 Dec 2024, 14:04
Reviewer Update
And why is my score done because of dispute which I have no knowledge of?