No response to emails or phone calls

Item: Experian SA
Rating: 1
Author: Vutivi M

I have been trying to contact Experian for the last 2 weeks to log a dispute on an account that has been reflected as default on my credit score. The last 10 days I have been placed on hold for hours and I have received no response to the disputes I have lodged on the Experian website. It’s frustrating to say the least. Please contact me on *** ***

Helpful (0)

Replies (1)

Experian SA's replyOfficial

25 Jun 2024, 09:50

Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre

Experian SA's reply25 Jun 2024, 09:50

Official

Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre