No response/Not Updating

THIS IS THE SECOND TIME I AM COMPLAINING ABOUT THIS!!<br> <br> 1) I have contacted experian by email [Email Removed] + [Email Removed] + [Email Removed] atleast 6 times in the last one month and there has been no response to any of my emails.<br> 2) I have spent hundreds of Rands in airtime calling their call centre and they just blatantly don't answer the phone.<br> 3) The experian website states clearly that they will not entertain personal visits to their offices.<br> <br> HOW EXACTLY IS EXPERIAN PLANNING TO RECIEVE AND RESOLVE CONSUMER QUERIES?<br> <br> 4) My experian credit report is extremely different to my reports with transunion + compuscan + XDS. I requested experian to update the records or send me a detailed report that explains the anomaly but they have ignored all such requests (I sent the ID copy and proof of address they requested by email atleast twice).<br> <br> The NCR or credit ombudsman has been in touch with experian about this issue but experian still hasn't bothered to sort it out.