SM
Siphiwo M

1 reviews | Active since Oct 2024

17 Oct 2024, 17:00

No response

Hello. I am trying to access my credit profile with this provider, I no longer have access to my login details. I have called multiple times but no one answers, and I have sent multiple emails with my supporting documents such as ID and bank statements but no response as well. Now I am unable to dispute these outdated accounts from them.

0
Replies (3)
Experian SA
Experian SA's reply21 Oct 2024, 15:58
Official
Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre

SM
Siphiwo M's update23 Oct 2024, 13:45
Reviewer Update
I sent them via email.
SM
Siphiwo M's update23 Oct 2024, 13:45
Reviewer Update
I was trying to access my credit profile on up