KF
Kim F

1 reviews | Active since Mar 2023

07 Dec 2024, 13:34

No resolution to dispute

I raised a dispute online on 26 Nov'24 for information on my credit report that hasn't been updated and received an email saying that I would receive a reference number within 72 hours....it's 7 Dec'24 and I'm still waiting. I've tried calling but no answer! How do I get this resolved?!

0
Replies (1)
Experian SA
Experian SA's reply11 Dec 2024, 09:16
Official
 Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre