NO REPLY FROM COMPUSCAN/EXPERIAN

Compuscan / Experian and Transunion are the 2credit bureaus. My husband had a account that was closed in May already. The company that closed the account sent numerous emails to Transunion and Compuscan and copied us in. Transunion updated his credit record immediately but its been almost 3 months that we've been struggling with compuscan. Their website says emails regarding disputes must be sent to *** . We've sent numerous e-mails. Their auotomated response says they have 20 business working days to reply. Up untill today, still no reply. PHoning them on *** doesn't help. It says their agents are working from home and they are experiencing high call volumes so they suggest you sent an e-mail. Shocking really. Does credit bureaus know they are playing with peoples lives? I would suggest that all financial institutions only rely on Transunion, because Compuscan/Experian's data base is probably only updated once a year.