No Removing a judgement

Mediclinic has submitted a fully paid up letter to Experian to remove a judgement from my record on the 1st of March. On the 10th of March and 8th Of April i had to resubmit the documents. <br> Then i was told by one of Experian employees that i need a court order for the judgement to be removed, which according to the law is nonsense.<br> The judgement should have been removed in 7 days. its still not removed after a month!!<br> <br> The consumer no longer needs to go through a court process.<br> <br> For the on-going removal of paid up judgments effective from 1 June 2014, the process is as follows:<br> Once the judgment has been paid up, the credit / service provider has an obligation to send confirmation thereof to the credit bureaus within 7 days;<br> Thereafter the credit bureau will remove the judgment from its records within 7 days of such notification from the credit / service provider;<br> Consumers may also contact the credit bureaus to provide proof of a judgment being paid up. To do so, a consumer will need to provide the credit bureau with a copy of their ID, proof of residence and a confirmation of proof of payment letter from the credit provider (\the confirmation letter\"<br> <br> "