No rely way to challenge information on my credit report.

The customer service of Experian is not functional. This is very sad as the information they have on consumers have an impact on their credit score. Sadly, the email on their website is not functional. I have written to them using 2 different email addresses (*** and ***) and none of them have been responded to. You don't even get a reference number to show that your email even arrived to them. In addition, I filled the online form to query information on my credit report and that did not help either. As we speak, I have spent more than 20 minutes on the phone (***) waiting for a consultant to attend to me. This is the 3rd time I am calling and still have not been assisted. I do not know how else to get through to Experian to challenge incorrect information on my credit record. This is a disservice to consumers as lenders rely on the wrong information on their report, yet we are not afforded an opportunity to correct that information.