MP
Mpho P

1 reviews | Active since Apr 2017

14 Dec 2020, 09:17

No fight in me anymore

Do I honestly have to fight with Experian and Compuscan all the time. My Truworths account and Wonga accounts are not updated ,I have been fighting with both companies and both have proven that they updated for November.Leah I tried calling your centre but no answer again.I am stressing

0
Replies (3)
Experian SA
Experian SA's reply14 Dec 2020, 11:42
Official
 Good day  Please note that we give credit providers 60 business days to update consumer’s accounts with us.  You can contact Truworths and Wonga to submit manual amendments updates to credit bureaus for urgent updates.  Kind Regards Consumer Care Team 
MP
Mpho P's update14 Dec 2020, 12:10
Reviewer Update
I have done so and both confirm was done.I do not think issue is on their side since proof was sent for these updates and no I can not wait for 60days
MP
Mpho P's update17 Dec 2020, 10:21
Reviewer Update
Hi Leah,is it possible I get a response on my email on matter ,can the email they used be checked and account be updated accordingly?