NC
NONDUMISO C
1 reviews | Active since Jul 2025
15 Jul 2025, 09:24
NO FEEDBACK RECEIVED AFTER LOGGING A DISPUTE
Hi Experian team
It's looks like this is the only way one can reach out to you.
Again I am following up with regards case number 1576/2022.
I logged this dispute on the 09th of July and I received notification advising within 72hours and almost 6 days later I have not received any feedback neither my name has not been removed from Experian.
As I mentioned this is causing a huge strain in my career. I am missing opportunities because of this.
PLEASE SORY THIS OUT. IF TRANSUNION AND XDS MANAGER TO RESOLVE THEN WHY CANT EXPERIAN DO THE SAME.
YOU GUYS ARE GAMBLING WITH OUR LIVES.THE DEBT WAS PAID UP 2022 AND ITS 2025 I AM STRUGGLING TO RESOLVE. ALL WE NEED IS FEEDBACK THAT ALL.
Helpful (0)
Replies (2)0
Replies (2)
Experian SA's replyOfficial
16 Jul 2025, 13:48Good day
Thank you for your patience while we investigated your dispute.
We will continue to monitor the matter to ensure it is resolved as quickly as possible.
We appreciate your understanding and will notify you once we resolved your dispute and provide you with the outcome.
Regards,
Customer Relations Centre
Thank you for your patience while we investigated your dispute.
We will continue to monitor the matter to ensure it is resolved as quickly as possible.
We appreciate your understanding and will notify you once we resolved your dispute and provide you with the outcome.
Regards,
Customer Relations Centre
Experian SA's reply16 Jul 2025, 13:48
Official
Good day
Thank you for your patience while we investigated your dispute.
We will continue to monitor the matter to ensure it is resolved as quickly as possible.
We appreciate your understanding and will notify you once we resolved your dispute and provide you with the outcome.
Regards,
Customer Relations Centre
Thank you for your patience while we investigated your dispute.
We will continue to monitor the matter to ensure it is resolved as quickly as possible.
We appreciate your understanding and will notify you once we resolved your dispute and provide you with the outcome.
Regards,
Customer Relations Centre
NC
NONDUMISO C's updateReviewer Update
17 Jul 2025, 09:53With regards to case number 1576/2022.
I would like to thank the Customer Relation Centre for reaching out and resolving my issue. Finally my name has been removed from the Experian profile.
I appreciate and if a compliment is due it's should be given.
Just sort out the call center department for future recommendations so we can reach the team in need.
I had to put a complaint through to Hello Peter in order for my issue to be resolved.
I am happy and thank you for the assistance
From N Chili
I would like to thank the Customer Relation Centre for reaching out and resolving my issue. Finally my name has been removed from the Experian profile.
I appreciate and if a compliment is due it's should be given.
Just sort out the call center department for future recommendations so we can reach the team in need.
I had to put a complaint through to Hello Peter in order for my issue to be resolved.
I am happy and thank you for the assistance
From N Chili
NC
NONDUMISO C's update17 Jul 2025, 09:53
Reviewer Update
With regards to case number 1576/2022.
I would like to thank the Customer Relation Centre for reaching out and resolving my issue. Finally my name has been removed from the Experian profile.
I appreciate and if a compliment is due it's should be given.
Just sort out the call center department for future recommendations so we can reach the team in need.
I had to put a complaint through to Hello Peter in order for my issue to be resolved.
I am happy and thank you for the assistance
From N Chili
I would like to thank the Customer Relation Centre for reaching out and resolving my issue. Finally my name has been removed from the Experian profile.
I appreciate and if a compliment is due it's should be given.
Just sort out the call center department for future recommendations so we can reach the team in need.
I had to put a complaint through to Hello Peter in order for my issue to be resolved.
I am happy and thank you for the assistance
From N Chili