DN
Daniel N
1 reviews | Active since Nov 2010
14 Aug 2020, 11:22
No feedback and Poor Service
I logged a dispute on my Cell C account with Compuscan 13 July 2020 on their web page and yet i have not received feedback and my profile has not been updated. I have again logged on my profile again and logged a dispute. I sent an email to log the same dispute again today 14 August 2020 and i got an automated response that states that they can no longer receive emails as they are full. I tried to call them and i have been on hold for 45 mins. this is disgusting.
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Replies (2)DN
Daniel N's updateReviewer Update
18 Aug 2020, 08:51There has still been no effort from Compuscan to contact me, they have extremely poor service.
DN
Daniel N's update18 Aug 2020, 08:51
Reviewer Update
There has still been no effort from Compuscan to contact me, they have extremely poor service.
Experian SA's replyOfficial
26 Aug 2020, 09:25Good day Daniel
Our apologies for the late response and the bad experience you had with us,
Our records indicate that your account information has been updated and our consumer care tam has confirmed this with you on the 24th August.
Kind Regards,
Our apologies for the late response and the bad experience you had with us,
Our records indicate that your account information has been updated and our consumer care tam has confirmed this with you on the 24th August.
Kind Regards,
Experian SA's reply26 Aug 2020, 09:25
Official
Good day Daniel
Our apologies for the late response and the bad experience you had with us,
Our records indicate that your account information has been updated and our consumer care tam has confirmed this with you on the 24th August.
Kind Regards,
Our apologies for the late response and the bad experience you had with us,
Our records indicate that your account information has been updated and our consumer care tam has confirmed this with you on the 24th August.
Kind Regards,