NO CUSTOMER SERVICE. NO REPLY. NO FEEDBACK.

Thank you for stating the obvious. If you took the time to go and listen to the recordings as well as my previous review, you should see that this is not the core issue I have with your client service. The core issue is that the first time I tried to log a dispute, I was told there was nothing to dispute. Then I try to buy a property and get told that Experian has negative ratings of my previous debt (the debts I wanted to dispute in the first place). Then I try to log a dispute via email as you say I should on the recorded message as well as on line. 5 days go by and no dispute was logged. Another 5 days lost. Then I finally managed to log the dispute (the one that you are referring to). Now I must wait another 20 days when you were supposed to do your jobs the first time. How does that work? So I am being shafted as a client whilst you and your company refuse to do the work that your business relies on to generate revenue. So please, don't make me out to be stupid or that I don't understand. The fact is no one does their jobs at Experian. This comes at my expense as a client. Why can you not take into consideration that this dispute would've been resolved a long time ago if your consultants did a simple thing such as doing their jobs? Nowhere did anyone come back to me with a resolution to this complaint, like maybe speeding up the process due to YOUR negligence! My next recourse is the Ombudsman. Clearly a violation of the credit act.