No customer service

I called the Experian dispute helpline on the 1st July 2019, to log a dispute for a judgments on my credit profile. One was logged telephonically and I was told to email documents through for the other. I was assured that upon receipt of the email I will receive confirmation. No feedback was provided I tried calling again more than 10 times holding for over 15 minutes. Can't get through, it's very frustrating.