JL
Joy L

1 reviews | Active since Mar 2015

16 Nov 2021, 11:43

NO CUSTOMER ASSISTANCE

I have been trying for days to get hold of this credit bureau to update my credit information. I sent an email. I tried calling but nobody answers the calls. I wasted my airtime several times just holding for nearly an hour till it runs out. Please call me Experian.

0
Replies (2)
Experian SA
Experian SA's reply16 Nov 2021, 15:32
Official
 
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 
JL
Joy L's update17 Nov 2021, 13:42
Reviewer Update
Thanks Experian for swiftly sorting out my issue. Much appreciated.