No assistance from Compuscan

I did a credit application recently and was advised that it declined due to me being on Debt review. This was ashocker as I had done previous applications and never had any issues.

I previously was on debt review but withdrew the application on 26.11.2008 and all the Credit Bureaus were advised accordingly. I called Trans union and they rectified the matter within the time frame as all documents were sent to them and they were not sure as to how the listing reappreared.

I contacted Compuscan the lady advised me what documents to send through and then they will work on it from there.

I sent all documents through and after a few weeks i received a mail to say that they will not be withdrawing the status and I need to contact the debt counselors so that they can contact compuscan and request for the removal. I do not understand this as I have all the documents and other Bureaus accepted and assisted.

Nevertheless I tried calling the Debt Counselors but there number no longer exist, I went to NCR site and entered there NCRDC number and it states that these debt counselors no longer exist, I have tried to get ahold of NCR telephonically but the number rings and cuts off.

I now do not know what else to do as Compuscan staff are extremly unfreinedly, they want me to contact NCR for more assistance and I cant get ahold of NCR so really I dont know.

It is not my fault that this listing now reappeared but i have to suffer as my credit rating is being affected.

I need someone to look into this and get the matter rectified.