No answer no response just *******

Dear expierian I want to cancel my monthly subscription to your monthly statements.<br> <br> Your service is beyond poor just disgusting. You call and hold for 30 min and no answer to emails. <br> <br> I want nothing to do with you and stop debiting my account as I don't receive statements and the last one I got in Feb 2015 was not updated.<br> <br> I'd rather donate my 38 rands to people who need it than pay you to accrued more cost. So disappointed. Kindly provided feedback by Wednesday if not I will come to your offices to get immediate solution hopefully there will be people