No answer/No Feedback/EXTREMELY BAD SERVICE!

At the end of 2015 I discovered that 'somehow' I was listed at Experian, even though I have the proof that the outstanding debts I had in the past had been settled. I phoned 'them' on the 4th of January 2016 at their Johannesburg; Cape Town & Durban offices and was informed that only the call centre***) can help me. I phoned the call centre***) several times, holding on for up to 30 minutes at a time, but nobody picked up. Not even once. <br> <br> I requested via email to [Email Removed] on the 4th of January 2016 that my details be updated and also included the proof of payments and the paid-up letters from the lawyers. After about a month of not getting any response I emailed them again on the 3rd of February 2016, but to date nobody contacted me.<br> <br> I phoned them again this morning at ***, but again nobody answered the phone.<br> <br> Thank you Experian for giving me the WORST SERVICE EVER. <br>