YA
Yushri A

1 reviews | Active since Sept 2018

28 Jul 2020, 17:51

No action from Compuscan

Why does Compuscan take this long to update information? My counselor has sent through clearance certificate with paid up letters 3 weeks ago to you guys and it's still not updated on your side. All the other bureaus Transunion, Experian & XDS have updated their data besides you Compuscan. What is the hold up? It's only one account that you need to update so what could be taking you this long?

0
Replies (1)
Experian SA
Experian SA's reply06 Aug 2020, 22:06
Official
 Good day Yushri

Our apologies for the late response to your complaint.

Our records indicate that one of the Consumer Care Team Leaders are in contact with you. We will escalate to the team lead to find out the progress of your complaint.

Kind Regards,  

Best regards,