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grant S

1 reviews | Active since Dec 2015

22 Sept 2021, 16:19

Nightmare to log a dispute with Experian online platforms and telephone as nobody answers

What a nightmare when trying to dispute incorrect information with experian (mycreditexpert) your system is ineffective and purposeless, I have logged disputes on several occasions regarding incorrect information on my credit report via your online platforms which is hopeless I cant even seem to get through to an agent via telephone the phone just rings the online platform is not satisfactory as there is no clear feedback not even an automated message to acknowledging your dispute which is frustrating in comparison to actually engaging with someone to assist with your disputes I suggest Experian benchmark Transunion online platform in order to improve their customer service and online platform including telephone.

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