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Nonhlanhla N

1 reviews | Active since Dec 2020

01 Dec 2020, 05:20

My credit score worries, why give 2 different versions

I have been trying to get a credit and I'm told that I have very low credit score with compuscan and if I visit their website my credit score is sitting at good, I don't Know which one to believe since all the companies are referring me back to compuscan and said they retrieve the credit score as it is, why am I getting 2 different credit score and contacting compuscan is not easy at all as they I don't answer their calls or if they do their agents are either *********** or do not customer service care. Already made 7 more enquiries as I am in need of credit and that is affecting my credit score even more.

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Replies (1)
Experian SA
Experian SA's reply02 Dec 2020, 09:05
Official
Good day

Our agent has request documents from you on email for this to be escalated to the correct department for further assistance.

Best Regards
Consumer Care Team