MORE THAN 30 DAYS AND PAID-UP ACCOUNT STILL NOT UPDATED

I have a Vodacom account that was paid in full 27/05/2024 and the settlement letter received and sent to Experian and Vodacom collections on the 04/06/2024, I was told it will take up to 21 days for the credit bureau to update the account on my profile. I have sent numerous emails with the settlement letter and other required documents to Experian and still too this day that account information has not changed. I took to hello peter for Vodacom, and they contacted me and assured me that they have sent an update to all necessary credit bureaus to update my account information but still no joy with Experian. Now I'm been told to wait 60 days before the information is updated. Oh lord I can see this will be an ongoing battle to have this matter sorted, I was happy with the updates I was getting after making monthly payments and seeing it changing on my profile but now that i have settled that account no update has been made.