MR
Mulalo R
1 reviews | Active since Jul 2015
19 Oct 2015, 17:41
MATTER TAKING TOO LONG
The subscription we pay these credit bureaus is not for our benefit as it takes years to get a resolution on a simple matter.<br> <br> I sent the supporting documents to have my credit information updated yet even today there's still no response.<br> <br> All Compuscan care about is subscription than assisting you as Consumer to be out of bad credit record even if you could provide them with supporting information.<br> <br> Two months and my case is still open yet im fully subscribed.<br> <br>
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Experian SA's replyOfficial
20 Oct 2015, 10:34Hello Mukonazwothe,
We apologise if the matter has caused you any inconvenience. We are glad to confirm that one of our sales agents has resolved your issue and that we have noted another dispute for the new account dispute you logged yesterday. We will be in contact as soon as it is resolved.
Please also note that we do not charge for any dispute processes that our consumers log in adherence with the National Credit Act, which gives you the right as a consumer to challenge your report at no additional cost.
Kind Regards,
We apologise if the matter has caused you any inconvenience. We are glad to confirm that one of our sales agents has resolved your issue and that we have noted another dispute for the new account dispute you logged yesterday. We will be in contact as soon as it is resolved.
Please also note that we do not charge for any dispute processes that our consumers log in adherence with the National Credit Act, which gives you the right as a consumer to challenge your report at no additional cost.
Kind Regards,
Best regards,
Experian SA's reply20 Oct 2015, 10:34
Official
Hello Mukonazwothe,
We apologise if the matter has caused you any inconvenience. We are glad to confirm that one of our sales agents has resolved your issue and that we have noted another dispute for the new account dispute you logged yesterday. We will be in contact as soon as it is resolved.
Please also note that we do not charge for any dispute processes that our consumers log in adherence with the National Credit Act, which gives you the right as a consumer to challenge your report at no additional cost.
Kind Regards,
We apologise if the matter has caused you any inconvenience. We are glad to confirm that one of our sales agents has resolved your issue and that we have noted another dispute for the new account dispute you logged yesterday. We will be in contact as soon as it is resolved.
Please also note that we do not charge for any dispute processes that our consumers log in adherence with the National Credit Act, which gives you the right as a consumer to challenge your report at no additional cost.
Kind Regards,
Best regards,