GL
Gavin L
1 reviews | Active since Nov 2016
05 Mar 2024, 23:03
Lousy service
I lodged a dispute with Experian regarding an FNB account that was paid up yet shows unpaid on my credit report. Despite sending in all the documentation and proof of payment on 8 January 2024, I have not received a response from Experian and the arrears still reflect on my credit report.
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Experian SA's replyOfficial
06 Mar 2024, 08:16 Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply06 Mar 2024, 08:16
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre